Will these systems reduce lead?

Yes! The EcoPure No-Mess Reverse Osmosis (RO) Drinking Water System and EcoPure No-Mess Dual-Stage Drinking Water Filtration System reduce more than 99% of lead as well as many other contaminants to help keep your water healthy.

How do I know what’s in my water?

There are many ways to find out more about what’s in your water. If you’re using municipal water, we recommend contacting your water supplier and requesting a drinking water quality report. If you’re using well water, we recommend having your water tested by a professional. In either instance, you can also use the EcoPure Home Water Test to detect the presence of hardness, chlorine, pH, alkalinity, nitrate, iron and copper in your water.

My water is dirty. Why is it dirty, and how can I make it clean?

There are many contaminants that could be the cause of your water’s discoloration, strong odor, staining and/or bad taste. EcoPure water softening and filtration systems can help solve many of these issues. To learn more about EcoPure products and the problems they help address, click here.

What’s causing these ugly orange stains in my sinks and bathtubs?

The most likely explanation is iron. Iron can usually be removed with a home water softener system, but in some instances, too much iron is present, and a separate automatic iron/hydrogen sulfide system is needed in addition to an EcoPure softener. We recommend having your water tested to determine your home’s softening needs.

My water tastes and smells bad. What could be the cause, and can it be corrected?

There are a number of reasons why your water may not taste or smell like you think it should. Common contaminants, such as chlorine, chloramines, sediment, iron and sulfur, could potentially be the cause of these issues. A water treatment system, like the EcoPure No-Mess Reverse Osmosis (RO) Drinking Water System, can help to greatly improve the taste and quality of your water.

There is chlorine in my water. Is chlorine bad for me?

Chlorine is commonly used in municipal water and can cause unpleasant taste and odor. Installing a point-of-use water treatment system that incorporates the use of carbon filtration can be very effective in correcting this problem.

Why do I need a water treatment system?

A water softener will help keep your home free of hard water—an issue that over 85% of homes in the United States currently experience. Untreated water can:

  • Shorten the lifespan of water-using appliances (cutting the life of washing machines, dishwashers and hot water heaters by up to 50%).
  • Increase energy costs for water heaters by one-third.
  • Cause significant damage to faucets and fixtures (costing hundreds of dollars to replace).
  • Cause scale buildup on fixtures, plumbing and shower doors.
  • Produce cloudy ice cubes.
  • Leave unsightly rings in the toilet and bathtub.
  • Dry out skin and hair.
  • Leave spots and stains on dishes and silverware.
  • Turn white fabrics gray, fade colored laundry and cause towels to feel scratchy, hard and stiff.
  • Require additional cleaning time.

Doesn’t my city supply me with soft water?

Your municipality isn’t required to provide you with soft water. Though some people decide to use their water as is, many choose to soften it to save money on soap and cleaners, to protect their plumbing and appliances from sediment buildup, and to provide themselves and their families with better water.

Do water softeners put salt into the water?

A water softener is not designed to put salt into your water. Though a minuscule amount may be present, the quantity of actual sodium or potassium coming through in soft tap water is extremely low and usually unnoticeable. For example, a gallon of softened water contains the same amount of sodium that is in two slices of white bread. If you are concerned about having added sodium in your water, a softener used in conjunction with an RO system will solve this problem.

What does the grain capacity of a water softener mean?

Water softeners are rated for the maximum number of grains of water hardness it can remove before it needs to regenerate. EcoPure softeners use “Demand Technology” to regenerate, meaning they only regenerate based on your home’s water usage and programmed hardness. This differs from most systems, which are set to a specific or manual schedule.

If I have a water softener do I need a drinking water system?

There is a difference between water softeners and drinking water systems, and the necessity of one or the other—or both—is based on your home’s water needs. Water softeners are used for daily activities such as showering, washing your hands, laundry and washing dishes. Drinking Water Filtration, in comparison, can remove contaminants that cause bad taste and odor, as well as more harmful contaminants depending on the type of system.

It feels like I can’t get the soap off when I wash with water. Why does soft water feel “slippery” when I wash my hands in it?

The “squeaky” feel and sound that people associate with being clean is, surprisingly, caused by your skin’s natural oils being removed. When you wash with soft water you’re able keep these oils on your skin, leaving that desirable soft, smooth feeling.

What is water filtration?

Water filtration is a process that removes certain contaminants to give you better-tasting, better-smelling, cleaner, safer water.

What is sediment filtration?

Sediment filters are responsible for removing particles—like dirt, rust, sand—from your water by trapping them in a filter.

What is a dissolved solid?

Solid materials that decompose in water are called dissolved solids. These solids enter the water supply from various sources and include substances like arsenic, copper, nitrates, radium and more. Installing an RO system can help eliminate dissolved solids from your water.

What is a reverse osmosis (RO) system?

Reverse osmosis systems produce pure water by forcing untreated water through semi-permeable membranes. The membranes let only water molecules pass, directing the clean water into storage tanks and sending the impurities down the drain.

Why would I want an RO system in my home?

Reverse osmosis is the same process producers of high-quality bottled water use. Having a system installed at your kitchen sink allows you to get great-tasting, filtered water in your own home, for a fraction of the cost of buying bottled water.